Frequently Asked Questions

• Foxycat® Tornado Silksatin Durags : Premium quality polyester silk satin + Spandex  
• Foxycat® Tornado Velvet Durags : Premium quality velvet + Spandex
• Foxycat® Tornado 100% Silk : 100% pure silk 
  

Yes, Our durags are designed to fit most of head sizes. However, more diverse sizes will be available to satisfy customers.

No. Women or children can also use our durag. 

However, more specialized ladies and children's durag will be available soon.

Durag fever simplifies the distribution channel by selling products directly from duragfever.com to the consumer. 

We eliminate the additional revenue structure by removing the middlemen.

Absolutely! We want our Foxy cat products to meet friends around the world. We ship in the same way as the United States and Canada, except for some additional shipping costs.

Unfortunately, free shipping is only available within the United States. (Excluding Hawaii, Guam, and Virgin Islands). Free shipping to subscribers is also available to US customers only.

We will ship to you within 48 hours after your order is placed and your order's tracking information is received immediately.

We offer Free Standard Ground Shipping to the continental 48 states.It will take 5 to 7 business days.

if you are in a rush, then please select express shipping with some extra fees.

Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information (address, flat number, etc.) needed to deliver your package. Your order will be shipped via major shipping carriers, USPS,UPS or FEDEX to the address you provide. It is extremely important that you give us the most accurate and complete information possible. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. 

If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. 

Yes. We accept most of the major credit cards

No, Currently, we only accept most of the major credit cards, PayPal, Apple Pay, and Android Payments only.

Unfortunately, gift cards are not ready yet. But we will be offering it soon.

We stand behind everything we sell. If you are not satisfied with a FOXY CAT product, 

you can return it for a replacement or refund within 14 DAYS of purchase.

We are so sure you will love our awesome products that we will refund you in full if you do not.

Unlike other online stores, there is NO ADDITIONAL CHARGE such as a restocking fee for a return. 

You are just responsible for return shipping charges.

Check out our detail EZ-return policy.

<Return Policy >

If you already ready to return, please go to here

You are just responsible for return shipping charges.

We will issue a prompt credit to your account once your return received. 

Please visit our return page and follow the simple steps.Be advised that returning funds usually take 7-21 days to appear in the account used to make the purchase depending on the processing speed of the bank that issued the funds.

Yes, we do offer wholesale opportunities. please send us your detail nformation to info@duragfever.com" title="Found defectives" style="caret-color: rgb(64, 64, 64);">info@duragfever.com and we will contact you.

We are still preparing a wholesale system. If you would like to receive updated information, please contact us by email below.

info@duragfever.com" title="wholesale">info@duragfever.com

It is wonderful. If you are an importer or a wholesaler in your country, we love to discuss with you. For more information, please send us your detail nformation to info@duragfever.com" title="Found defectives" style="caret-color: rgb(64, 64, 64);">info@duragfever.com and we will contact you.